When do I have to have my money in to get approved for a tournament?

Payment is due by Monday at 5:00 PM the week before the event, unless the tournament sells out earlier. After that deadline your spot is not guaranteed. Tournaments can sell out before the deadline — pay early to secure your spot.

Can we delay payment without losing our spot?

The payment deadline is Monday at 5:00 PM the week of the tournament. Reminder emails go out at 14 days, 8 days, and the Sunday before the event. Once the deadline passes your spot may be given to another team.

How do I withdraw or get my team removed from a tournament — and what is the refund policy?

Contact the director of the event you want to be removed from. If payment has already been made, the Tournament Director must process the removal. If it is a DFW Fastpitch event, you have until 5:00 PM Monday the week of the event to receive a full refund.View our full Refund Policy.

Is there a waitlist if a tournament division is full?

There is no formal waitlist system. Contact DFW Fastpitch directly to be notified if a spot opens. Spots can open if teams drop before the Monday 5:00 PM deadline.

What payment methods do you take for entry fees?

Tournament entry fees are paid by credit card only, through the USSSA website. Gate tickets can be paid by credit, debit, or Apple Pay.

How many teams does it take for a division to make?

Generally 6 paid teams. If a division does not get enough teams, we notify managers as soon as possible and start a full refund.

I paid for the wrong tournament. Can you move the money?

We do not transfer payments between events. We refund the wrong one and you re-register for the correct event. Contact DFW Fastpitch and we will get it started.

When will the schedule go live?

The schedule will go live before Wednesday at noon the week of your event. Download the USSSA App and enable push notifications to get real-time updates as soon as it posts.

When will you announce the venue or complex each division will play at?

Field and complex assignments are announced approximately two weeks before the event. Check the USSSA App for updates. We do our best to match the number of teams in a division to the right complex to avoid last-minute location changes.

Will you split A, B, and C teams in open tournaments?

It depends on the event, the number of available fields, and teams per division. Sometimes we offer Gold/Silver brackets, which will be announced the week before the event.

Can I make a schedule request?

Yes. Text 817-999-9440 or email [email protected] by Monday at 5:00 PM the week of the event. We do our best but requests are not guaranteed.

How long are game times, and is there pay at the plate?

Yes, there is pay at the plate for all events except Nationals. Game times are generally 65 or 75 minutes. Pay at the plate is $45 for 65-minute games and $50 for 75-minute games. Be ready to play 15 minutes before your scheduled game time.

Do you supply game balls?

Yes, game balls are provided for all events. Due to a softball shortage, balls cannot be sold or traded for home runs. Teams must retrieve any out-of-play balls to keep games moving without delays.

How do coaches get their free passes?

The manager receives a text on Wednesday (event week) with 3 free coaches passes. These can be forwarded to other coaches on the team. The gate is cashless — all tickets are digital. Players and children 17 and under are always free.

How much is admission and where do I buy tickets?

Advance tickets are $11 single day or $20 weekend. At the gate it is $13 single day or $25 weekend. Children 17 and under are free. Prices include tax and fees, and early bird pricing ends Friday at 11:59 PM. Buy online ahead of time or scan the QR code at the gate.

Can I bring outside food or coolers?

Yes. Outside food and coolers are welcome at all of our current parks. Grilling and pets vary by complex, so check that week’s email for the venue rules.

Are metal cleats allowed?

Yes, metal cleats are allowed for players. The only exception is the pitcher: because our pitching mounds are turf, the pitcher cannot wear metal cleats while pitching.

Can players listed as pending on the USSSA roster participate in games?

Yes. As long as the player appears on the USSSA online roster they are eligible to play regardless of whether their status shows as pending or approved.

What is the format for your tournaments?

The format varies based on guaranteed games, the number of teams, and available fields. Format details are included in the manager update email sent on Tuesday of event week.

How do I contact DFW Fastpitch during the tournament weekend if there is no response?

On Saturday morning, a push notification through the USSSA App will provide the name and number to contact with any questions.

How do I change my team classification (for example, from B to C)?

Contact your State Director to request a classification change. They will review your request and make the adjustment. Do not remove yourself from any registered tournaments while waiting for confirmation.

How do I remove or transfer a player from a roster?

For removal from another team, a parent must email the State Director with the request. Once a player is added back to a new roster, the State Director receives an auto-generated email to approve the addition.

Can we add a player to our roster after we have already started playing in a weekend event?

Only with State Director approval. Online rosters are the official rosters, and every player must be on the online roster (as a permanent or guest player) before they play. Adding a player after your team has begun play in a weekend event requires permission from your State Director. Without that approval, the same roster-protest penalties listed on our Tournament Rules page apply.

Do I need to upload our team insurance before a tournament?

No upload is needed on your end. USSSA handles insurance through Epic Brokers. If you need to add an additional insured or have insurance-related questions, contact Epic Brokers directly at [email protected].